Payment & Shipping

PAYMENT:

We accept Visa, Mastercard, Paypal and Money Order/Cheque from Australian residents.

International customers will be required to pay by Paypal

after shipping has been calculated and added to the invoice.

Cleared payment must be received before goods are dispatched.

 

SHIPPING:

We ship our models both locally and world-wide with Australia Post.

Orders are dispatched within 2 working days, delivery in Australia normally takes 2-5 days.

Local orders are sent 'receipted delivery' which requires a signature for parcel delivery.

If no one is able to accept the parcel, Australia Post should leave a collection card for pick up at your local Post Office.

International delivery normally takes 7-16 days depending on location.

Will be sent Registered International or Express International depending on weight of order.

All International orders are subject to shipping quotation.

 

RETURNS:

Great care is taken with packing our models to ensure they arrive safely

but on rare occasions a part may become detached during transit,

normally these can be easily repaired. Contact us immediately

if you have a problem with a model and we will advise the most appropriate course of action.

On accepted returns we will replace any defective model if possible

or else refund the payment by the method used to pay for the order.

All returns MUST be in original packaging.

We cannot accept returns because you change your mind nor for items purchased in error.